I ordered a Samsung AC on March 28th. The delivery was scheduled for April 1st, but on that day, their delivery agent requested additional payment. I complained to Samsung support; they said their concerned team would ensure delivery before April 5th. After continuously following up with support, I received no updates from their team and no delivery. On the evening of April 6th, they canceled my order without confirmation, and now they are deducting 3,000 from my refund.
