Original topic:

Phone heating too much its a50 and really hard to take pictures from its camera

(Topic created on: 04-13-2020 05:59 PM)
204 Views
dhruv1210
Active Level 1
Options
Samsung Online Store
Phone heating too much its a50 and really hard to take pictures from its camera and snapchat while in gaming it become this much hot that it is unable to hold it for a time...too much heating issue while i have run it in safe mode also. Really this device is too much HEATING

0 Likes
19 Comments
dhruv1210
Active Level 1
Samsung Online Store
i have done this
0 Likes
dhruv1210
Active Level 1
Samsung Online Store
i have done all such things like this which u r telling..my phone has been also gone 6 to 7 times to care and they are the WORST CARE CENTER.. they just give **bleep** satisfactn..ALL CARE CENTER ARE WORST.... and now i will not suggest samsung phone to be buyed.
hedgehog
Expert Level 5
Samsung Online Store
try factory reset
0 Likes
dhruv1210
Active Level 1
Samsung Online Store
that also done mene bola na service center bhi gaya tha mein uske bavazud ye haal hain is company ki
hedgehog
Expert Level 5
Samsung Online Store
😫😫😫😫😫👎👎👎👎👎very bad so now what will u do
0 Likes
hedgehog
Expert Level 5
Samsung Online Store
that means you'll have to wait until proper stable one ui 2.1 aur android 11 nahi aata
0 Likes
dhruv1210
Active Level 1
Samsung Online Store
mttlb mein smja nhi
0 Likes
hedgehog
Expert Level 5
Samsung Online Store
what I mean the one ui 2 software bugs are causing these problems in all a50 phones According to some news online article android 11 is under works and one ui 2.1 for S10 note 10 has arrived maybe in future samsung could release a stable version for a50 users since a50 are facing severe problems 👍👍👍👍👍👍👍👍👍👍👍👍
0 Likes
Sanjay1988
Active Level 2
Samsung Online Store
I m also facing this problem in a50
0 Likes
Samsung_Support4
Moderator
Moderator
Options
Samsung Online Store

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

1. Uninstall the unnecessary apps. Too many apps installed on device may cause the device heating issue.

 

2. Long duration of graphics intensive gaming sessions may cause the heating issue. Avoid long gaming sessions.

 

3. Usage of mobile phone when charging may cause the heating issue. So we recommend you to avoid usage of mobile phone while charging.


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes