Partial Refund

[Poblo]

Hi,

I ordered a phone and a charger from the Samsung shop online on 16/08/2022 and Cancelled it on the same day. 

I have received the refund amount of ₹299 for the Charger on 20/08/2022 but haven't received the refund for the Mobile phone yet. 

I have filed a complaint regarding the same on 6th September and is currently in a mail chain from past few weeks. But have received same template message all the time. 

Its already been 40 days more than the assigned time of 7-10 days mentioned in the website. Kindly guide me.

Do we get any kind of compensation on such cases?

[Poblo]

If anyone suffered from same how many days did it took for you?

[KunalBhandari1]

I am the prey similar to your. I have been contacting samsung from 10th sep but these useless people are not at all able to solve the problem. 

I am planning to send a notice to samsung now

[Members_QyuB6zc]

So many guys are facing the same issue. my amount for s20fe is not refunded after returning the phone. did you refunded for you by any chance?