Original topic:

I need URGENT help from Samsung Store!

(Topic created on: 05-06-2022 08:50 AM)
1494 Views
kartikey1
Active Level 3
Options
Samsung Online Store

Hi , i have ordered a mobile from samsung shop app on debit EMI but after placing the order i noticed that i had put a wrong email, so i contacted the samsung helpline and they said they cannot do anything about it and you need to cancel and reorder it. So i cancelled it but didn't reorder, but after 2 days i got a message that my EMI has been initiated and the money would be deducted next month on 5th june. what should i do now, i'm very worried. 

 

PLEASE HELP ME OUT.

Screenshot_20220506-084155_Messages.jpgScreenshot_20220506-084127_Messages.jpg

23 Comments
danny14871
Active Level 4
Samsung Online Store
Your money gone
0 Likes
kartikey1
Active Level 3
Samsung Online Store

no, the money is not yet deducted, what should i do?

0 Likes
Upendra777
Active Level 2
Samsung Online Store
Contact Your Bank
kartikey1
Active Level 3
Samsung Online Store

okay, i'll visit the bank today, what else can be done? nothing from samsung's side?

0 Likes
nk009
Active Level 7
Samsung Online Store
Contact bank as soon as possible
kartikey1
Active Level 3
Samsung Online Store

okay, i'll visit the bank as soon as it opens, but can there nothing be done from samsung's side?

0 Likes
nk009
Active Level 7
Samsung Online Store
Bro first visit bank
kartikey1
Active Level 3
Samsung Online Store

okay, thanks

0 Likes
nk009
Active Level 7
Samsung Online Store
No problem they solved your problem nothing to worry about it