GALAXY J8 After Factory Reset Some Issue

[sunshineẞπ]

After the factory reset of my Galaxy J8 phone in the phone from the Galaxy Store via AppCloud hello, likee, netflix, candy crush saga, etc. Apps this are being installed automatically. Think this is a bug? This problem I have been exposed to from samsung's technical team from time to time through the samsung member app, but they have ignored it.

माझा गॅलक्सी जे8 फोन फैक्ट्री रिसेट केल्यानंतर फोन मध्ये गॅलक्सी स्टोर मधून अॅपक्लाउड द्वारे hello, likee, netflix, candy crush saga, etc. यासारख्या अॅप अपोआप install होत आहेत. हा काय बग आला आहे असे समजावे काय? ही समस्या मी samsung member अॅप द्वारे वेळोवेळी samsung च्या टेक्निकल टीम समोर मांडली आहे, परंतू त्यांनी त्याकडे दुर्लक्ष केलेले आहे.

[dpatel2664]

no bro its not a bug its recommended apps which samsung provide you to use it. but if dont need this aaps so you just delete that. and it cant able to delete so just disable that. its normal thing man not a big deal. thankyou...

[sunshineẞπ]

Samsung's recommended apps are Amazon Shopping, Shareware, Zee5. It does not require data when it is installed, but the apps I mentioned are automatically downloaded and cost a lot of data.

[sunshineẞπ]

Those apps were not installed before, they are now. They don't need me and I'm spending a lot of data. Reinstalling uninstalled ones.

[Samsung_Support5]

Hi there,

We apologize for the Inconvenience caused to you.

In order to examine the issue occurring in your device, kindly send us the error log files using Samsung member application by following below mentioned path-

Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Regards,

Samsung Members Team

[9036456463]

please all apps are restored...plzzzz

[Dawn420]

my phone restarted automatically while using it and the data all downloaded aaps geted lost 😭😭....what should I do to recover the data

[sunshineẞπ]

set your device automatic backup mode in device setting. and restored device or off automatically restored device settings

[Anonymus360]

you should disable app cloud from Settings

steps
Settings>Apps>three dots>show system Apps>and click app cloud

now disable it

[डशपढठठ]

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