Original topic:

network issue...network automatically turns into emergency calls only/no service

(Topic created on: 06-22-2020 09:52 PM)
380 Views
kartickm
Active Level 1
Options
Samsung Health
I am  using m20 
And I am facing network issues from last 4-5 days..
Network automatically turns into emergency calls only/no service..
What's the solution for this
8 Comments
Maloy12
Active Level 3
Samsung Health
I facing same problem too..It's a big problem for all m series.
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AGalaxyuser
Expert Level 5
Samsung Health
I'm a M20 user.But I don't face network problems never.
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kartickm
Active Level 1
Samsung Health
is your problem solved?
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kartickm
Active Level 1
Samsung Health
is your problem got solved ?
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Anonymous
Not applicable
Samsung Health
replace your SIM card with a new one.
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kartickm
Active Level 1
Samsung Health
If I replace with a new sim card..then my problem will solved?
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Anonymous
Not applicable
Samsung Health
it will work
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Samsung_Support3
Moderator
Moderator
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Samsung Health

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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