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Original topic:

When in Qatar ECG will be available?

(Topic created on: 09-02-2024 10:45 PM)
370 Views
Inky
Active Level 4
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Samsung Health
In Qatar , ECG does not work on Samsung watches and health app. 

Apple and Huawei watches ECG feature works worldwide. But Samsung lack in this area.

When it will be available? 
3 Comments
Samsung_specialist
Community Manager
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Samsung Health

Regarding your inquiry about obtaining the ECG , we would like to inform you that the availability of this service depends on the region and may require approval from the local government authorities.

We hope we can provide a certain timelines for the release of this function, Kindly keep an eye on the press release & announcements on our website

Samsung_zGtllwH
Beginner Level 3
Samsung Health

Hi, sorry to say this but your reply is not satisfactory. I'm a samsung galaxy user for more than a decade. I owned the Watch3 and now the Watch6. Unfortunately right now, it is equal to a 10 dollar chinese watch which shows notifications and checks the pulse. All this cutting edge tech is not active because I'm in Qatar. And your excuse is government approval. Come on Samsung, are you saying that your hardware is inferior to Apple or Huawei? These brands get approved and you don't? Why? Are you planning to loose your loyal customers in this region? Another gulf country, UAE has approved your tech but not in Qatar. Why? Why are you not pushing it? Why don't you ask the government the reason of denial? This is a shame for a tech giant like you. This 'government approval' excuse is running for years now. Remember, UAE is not behind Qatar when it comes to stringent quality control. They have approved your tech, why not here? So it's clear that you are not pushing it.

Inky
Active Level 4
Samsung Health
I agree that Samsung lacks in providing all features of their tech globally. Many features are regional.