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Beginner Level 4
I'm using Samsung A10, ever since I updated it my samsung notes doesnt work at all
1 ACCEPTED SOLUTION

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Moderator
Moderator

Hi Shuda

 

Please try the following to resolve your query: 

 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Samsung Notes>> Storage>> Clear Cache

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Moderator
Moderator

Hi Shuda

 

Please try the following to resolve your query: 

 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Samsung Notes>> Storage>> Clear Cache

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Please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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hello

I still have the same problem about my device though but thanks
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Beginner Level 2
me too !
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