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Original topic:

Can't link my Samsung Health on Discovery App

(Topic created on: 09-02-2024 11:13 PM)
529 Views
KennethMal
Beginner Level 2
Options
Samsung Health

Recently I cannot link my Samsung health data with my Discovery App..... error keeps on saying the version of the app must be 6.12.

App is version updated to the latest but I can't link. I don't what to do anymore

8 Comments
Grerad
Active Level 1
Samsung Health

My phone and my husband's phone are doing exactly the same thing, we are unable to link the Samsung health app to Discovery app, so the Samsung watch is useless for vitality as we cannot load our exercise with heart rates so we are getting no points, horrible. I have tried everything, uninstalling, re-installing, clearing caches, etc, everything is up to date, android is up to date, all apps are up to date.

luck888
Beginner Level 5
Samsung Health

I am having the same issue. 

GhostLukhs
Active Level 3
Samsung Health
I think everyone is experiencing the same issue
Members_YVk742y
Beginner Level 2
Samsung Health

I am having the same issue 

0 Likes
Samsung Health

Same problem here. Seems to be because Discovery were fixing points not syncing. Seems they created an even worse issue.

0 Likes
Grerad
Active Level 1
Samsung Health

They fixed the problem, I updated the discovery app yesterday, and now you can link them again, all my points loaded from the previous few days, which normally doesn't happen, normally you only get points from the moment you link forward, so that's great, glad they could fix it because I am a strange creature, I didn't exercise, because I couldn't get my points, which is wrong, I know, but it does really motivate me, so I am super happy it is fixed

0 Likes
Farmgirl101
Beginner Level 2
Samsung Health
The problem is still there. Can't link Samsung Health App to new Disvovery Health App. Asking for 6.12.
0 Likes
SunetteZ
Beginner Level 2
Samsung Health
Yes...mine to. I guess they made another update and broke it again. Not sure why they always brake something for Samsung users
0 Likes