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Original topic:

NOTE 10 PLUS

(Topic created on: 07-20-2022 02:46 PM)
278 Views
HEDGE1
Active Level 3
Options
Samsung Care+
My galaxy note 10 plus S pen can't  connect its phone, what's the solution???
11 Comments
sapmarvins
Active Level 7
Samsung Care+
Same problem here too. I think it has to do with the one ui 4.1 update
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HEDGE1
Active Level 3
Samsung Care+
So there is not yet solution?
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Tsogo_sam05
Moderator
Moderator
Options
Samsung Care+

Hi HEDGE1

Thank you for reaching out to us and we apologize for the inconvenience,

Please do the following.

 

1. From the home screen, select Apps.

2. Select Settings.

3. Select advanced features.

4. Select S Pen.

5. Select s Pen remote.

6. Tap on the 3 dots on the top right corner.

7. Select Reset S Pen.

 

* Please ensure that the S Pen is inserted into the device while resetting.

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Eve1224
Beginner Level 2
Samsung Care+
Hello, followed all the instructions, but I couldn't get number 5 which S pen remoteScreenshot_20220821-065021_Air command.jpgScreenshot_20220821-065029_Air command.jpg
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Pontiffio
Beginner Level 2
Samsung Care+
Helllo there. Have the same problem ans i cant even reset it. I hear someone says the pen has a battery
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Tsogo_sam05
Moderator
Moderator
Options
Samsung Care+

Hi Pontiffio

Thank you for reaching out to us.

Kindly take the device to an accredited service center for an assessment. Please use the link below to find a service center near you

https://www.samsung.com/za/support/service-centre/

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HEDGE1
Active Level 3
Samsung Care+
I did this but the result still the same
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HEDGE1
Active Level 3
Samsung Care+
Can't connect your s pen
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HEDGE1
Active Level 3
Samsung Care+
Is there any battery 🔋 in s pen ,may need to be replaced 🤔??
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