SIM Data Refreshing

[sp19]

Hi,

I am using  Vodafone  Idea SIM and everytime  onam getting  this message  "SIM Data Refreshing  in my Samsung A50 mobile. Due to which I am unable  to call and facing Network  Signal issue.  There is lot of fluctuations in Network. 

Secondly,  I am selecting 2G Network then there is no network signal  fluctuation. 

What could be the reason ..SIM issue,  Androi Issue or Phone Hardware Issue  ..

Regards,

[Samsung_Support2]

Hi there,

Kindly follow the mentioned steps to resolve the issue in your device.

1) Ensure that network frequency of your device should be selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots and different SIM card in your mobile and check if the issue is resolved or not.

If still issue persists then we would suggest you to contact your service provider.

Regards,
Team Samsung Members

[Aashish]

You have a 4g sim correct?

[anupbharadwaj]

hi can you check same sim in different phone model other than samsung and update me