MxolisiPhakathi
Active Level 1
Note 20 bought my device in October was promised a TV and uv sterilizer still no delivery .
Contacted call centre 20 times every time its a different story.this is now the 2nd time Samsung sa has dissapointed me .my galaxy watch was taken by the repair centre claiming its water damaged when I send it in cause it was not charging.
10 Comments
hluphy
Active Level 1
you must go back to the store where you bought it,surely they will assist you
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Maps_sam07
Moderator
Moderator

Hi  MxolisiPhakathi 

 

Please send us your email address, IMEI number or tracking number so we can check on your order. 

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Erns
Beginner Level 2
I bought Note 20 on 20 November 2020, also registered to receive TV, false misleading Advertising by Samsung!

i received a Refetence number on Registration, and still waiting no response at all from Samsung!!
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gud luck seems they just wanted to push sales of the phones
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sent still no delivery ur just here for Pr nothing else useless service provider
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MxolisiPhakathi
Active Level 1
I

Screenshot_20200921-194845_Chrome.jpg

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Your details have been escalated to the relevant department. 

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and feedback
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MxolisiPhakathi
Active Level 1
I've heard dat 5 times
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