Ahmedk771
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08-03-2020 11:22 AM in
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I have claimed my buds on the 5th of June and its been 2 months after I received my cidt I haven't got any news I've tried emailing [email protected] and [email protected] with no response from them please can someone help
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LuckyMaseko
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08-19-2020 10:18 PM (Last edited 08-19-2020 10:18 PM ) in
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Hi Maps, ive charged them howerever the problem is still persisting... The right bud connects and comes on but the left isnt, and on the wearble app, it shows only one bud activated . see screenshot attached
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08-20-2020 01:31 PM in
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Please take the buds to the service center to have it assessed by a technician.
Please visit the link below to locate a service center near you :
https://www.samsung.com/za/support/service-centre/
Whether it's a product repair or just some help and advice. There are authorised support centres across the ZA that can help you.
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