Ceego
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03-22-2023 11:54 AM in
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How long after redeeming the tab will it be delivered?
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AJB13
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03-22-2023 12:26 PM in
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7 to 14 working days, so 1 to 3 weeks as per the claim email.. also try emailing tellus@samsung.com. they do seem to respond..hope this helps.
Ceego
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04-07-2023 11:55 AM in
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The tablet was delivered yesterday. Thank you for your help.
AJB13
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04-07-2023 12:41 PM in
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That's great news and it's a pleasure. May I just ask if the courier or samsung contacted you before delivery, to let you know when they would deliver please? Thanks and have a great day.
Ceego
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04-07-2023 12:55 PM in
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I received an SMS from the courier when it was picked up and when they were on their way
AJB13
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04-07-2023 01:25 PM in
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That's great. Thanks so much. Enjoy your new device and have a great weekend.