S21 Fe Promotion

[Meeks076]

I just purchased an S21FE and was told to look out for a promotional banner on the home page I don't see it anywhere 

[Tsogo_sam05]

Hi, Sammiey apologies for the inconvenience caused and the delayed response, please check your mailbox of the email registered when claiming for the Galaxy Tab A7 lite and revert if you are not finding anything so as to further advice.

[Sammiey]

Eish I give up, I'm out of options now. This thing is a scam. Bought the phone on 12 Jan today is 20 Jan from the 13 I've been trying over and over again.

[Tsogo_sam05]

Hi, Sammiey kindly email tellus@samsung.com and we will follow up on your claim, please include the device IMEI number, please advise that the email that it is in connection with Galaxy S21FE promotion.

Attention: Tsogo_sam05

[Sammiey]

Ok I'll send an email, hope that will respond this time. Thank you

[Kinnie]

3

[Nonhlie]

Hi Tsogo

I just purchased the S20FE, the promotional banner is no where to be seen on the home page or under the benefits heading. Please assist as I need to redeem .

[Tsogo_sam05]

Hi, Nonhlie kindly advise if you are signed into a Samsung account and if all applications had been updated upon turning the device on from the first day?

[Nonhlie]

Hi Tsogo I completed the form and attached proof of purchase, to date I haven't any update as to when I will receive my tablet. Please assist.

[julio13]

Hi please can I also get assistance on getting the free tablet with the s21fe promotion

[Tsogo_sam05]

Hi, julio13 please use the link below to redeem the promotional gift.

https://africa.mkt.samsung.com/za/r9-redemption-2021