Original topic:

Promo buds delayed

(Topic created on: 04-19-2022 12:53 PM)
639 Views
ishmaelt
Active Level 1
Options
Promotions
Hi,

I have claimed the buds via promotions tab on the 6th of April, no response on follow up email I sent and phone number shared on email does not go through.

11 Comments
salliem
Beginner Level 2
Promotions
Hi I have also claimed via promotion in the beginning of the month I'm still waiting
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ishmaelt
Active Level 1
Promotions
I was really not expecting such a long delay.
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GenX
Active Level 1
Promotions
Same here, claimed the first week of April, only received and email with reference number. Nobody responds to the 2 emails Ive sent to query delivery status.
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ishmaelt
Active Level 1
Promotions
I got feedback today by email, delivery will be in 7 to 14 working days.
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GenX
Active Level 1
Promotions
Glad u got feedback. I will be patient, hopefully I will hear something soon
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ishmaelt
Active Level 1
Promotions
Goodluck.
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CCO
Active Level 1
Promotions
I ordered mine on the 28th March. Got reference same day. Was given the 7 to 14 days window. When enquiring on 12th April, day later got another email giving a 7 to 14 day period 🤨
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ishmaelt
Active Level 1
Promotions
You are still within the 14 days window, it's so frustrating as for me the phone did not include earphones, even if it was the wired ones I would have been fine.
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CCO
Active Level 1
Promotions
From 28th to date has more than 14 working days bud.
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