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04-09-2023 11:46 AM in
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04-10-2023 07:20 AM in
PromotionsThis case is most troublesome for everyone.
Most companies are releasing tws which works great with their phone.
I have nothing ear 2 and it works well in nothing phone but not in Samsung..
Similarly buds pro works flawlessly in Samsung but not in iPhone or other phones.

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04-10-2023 04:44 PM in
PromotionsDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
