Original topic:

Oneplus Buds Pro 2 LDAC codec not working with s23 ultra

(Topic created on: 04-09-2023 11:46 AM)
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Safdardon
Beginner Level 4
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I have a Oneplus buds pro 2 which is paired with my S23 ultra, but for some reason it doesn't show the LE audio toggle on, it's on when initial connection but switches off immediately after 30 seconds. The other issue is I am unable to change to LDAC codec even though my headphone as well as phone support it. I have tried under developer option as well but I don't get to activate the LDAC option as it's greyed out.
Can anyone help with this?
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Maverick77
Active Level 6
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Well what to say....
This case is most troublesome for everyone.
Most companies are releasing tws which works great with their phone.
I have nothing ear 2 and it works well in nothing phone but not in Samsung..
Similarly buds pro works flawlessly in Samsung but not in iPhone or other phones.
cs-member11
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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