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Original topic:

How to register your Samsung Product in Samsung Members?

(Topic created on: 07-10-2019 03:31 PM)
Members_Admin
Community Manager
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Samsung Members app is no longer limited in giving gifts, offers, community functionality or latest information available but also provides Customer Service Functions.

 

One of them  is to register your Samsung product (mobile phones, wearables, tablets, TVs, or kitchen appliances)

 

A. HOW TO REGISTER A PRODUCT

 

1. Galaxy phone you currently use.

  • It is automatically registered upon first use of Samsung Members on the device. It will come as the first device in the registered device list

Go to GET HELP tab and check out your device already registered.

 

get help3.png

 

 2. Other Samsung product (other Galaxy phone/tablet/wearables or TV, AC, REF, & Washing Machine.

  • Go to GET HELP tab and tap on  +Add button. 

add device3.png

 

 

  • Select the type of product you have, ex (TV) and enter the model code with serial number. 

productcategory3.png    sn3.png

 

Tap REGISTER to complete the registration.

 

B. Once registered, you may use the following services. 

  

1. Book Appointment for mobile phones, tablets, and wearables.

           - schedule a visit at least one day after the booking date.

           - the service technician may call you so you may register your mobile phone no. while booking.

 

2. Support Request  for  TV, Washing Machine, Refrigerator, or AC.

          - send your intent to request with details of issue.

          - a dedicated team will call you to schedule your prefered date and time for a technician to visit your home.

181 Comments
Flash703
Active Level 1
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anyone got anything for registering their S10 lineup or Note10 lineup?
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mk39mk39
Beginner Level 2
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متى تحديث سامسونج جالكسي إلى اصدار 10.0
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agentadmin
Beginner Level 2
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👍
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Javedz
Beginner Level 2
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I am already registered and have used Samsung Entertainer before but now its not opening even the current Entertainer was valid till Dec 31, 2019
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aramis
Active Level 9
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what is ur phone model?
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Brink
Active Level 1
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I have s10 plus but nothing is happening yet
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Fayaz73
Active Level 1
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moderateor
Beginner Level 2
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inform to me members
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moderateor
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1
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wiwywiwhquishwqytiei
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