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Original topic:

How to register your Samsung Product in Samsung Members?

(Topic created on: 07-10-2019 03:31 PM)
Members_Admin
Community Manager
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Samsung Members app is no longer limited in giving gifts, offers, community functionality or latest information available but also provides Customer Service Functions.

 

One of them  is to register your Samsung product (mobile phones, wearables, tablets, TVs, or kitchen appliances)

 

A. HOW TO REGISTER A PRODUCT

 

1. Galaxy phone you currently use.

  • It is automatically registered upon first use of Samsung Members on the device. It will come as the first device in the registered device list

Go to GET HELP tab and check out your device already registered.

 

get help3.png

 

 2. Other Samsung product (other Galaxy phone/tablet/wearables or TV, AC, REF, & Washing Machine.

  • Go to GET HELP tab and tap on  +Add button. 

add device3.png

 

 

  • Select the type of product you have, ex (TV) and enter the model code with serial number. 

productcategory3.png    sn3.png

 

Tap REGISTER to complete the registration.

 

B. Once registered, you may use the following services. 

  

1. Book Appointment for mobile phones, tablets, and wearables.

           - schedule a visit at least one day after the booking date.

           - the service technician may call you so you may register your mobile phone no. while booking.

 

2. Support Request  for  TV, Washing Machine, Refrigerator, or AC.

          - send your intent to request with details of issue.

          - a dedicated team will call you to schedule your prefered date and time for a technician to visit your home.

181 Comments
JackRock
Beginner Level 2
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Hi
I registerd long back but didn't receive gift or voucher
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jrrana
Beginner Level 2
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gd
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jaamac123
Beginner Level 2
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I am somali all Somali people satisfy product Samsung
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BASTIRICH
Beginner Level 3
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good day every one... question! how can I change country area my note 9? I buy my phone in dubai now I'm goin back to my country and some other games cant not use... thanks for the reply..🙏🙏🙏
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Kilda
Beginner Level 2
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Hello, is Samsung going to have a Black Friday in Note 10 +?
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minakshi1
Active Level 1
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complicated,
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kayode
Beginner Level 2
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here I come
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puddins
Beginner Level 2
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hi
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Bosscnation1000
Beginner Level 2
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done that but awaiting the one ui 2.0
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dhirj
Beginner Level 2
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I bought samsung brand like note 8, s10 and s10+ I never receive any gift....how do we will know if we get gift ???
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