Galaxy buds

[MITCH666]

Please is there anybody you can help me I bought the Galaxy A51 comes with free Galaxy buds a promotion started on the 14th of September and end on the 30 September I did send all my documents but I didn't year for Samsung yet no email no answer thing I applied  on the 29th  of September... 

[stef111415]

We also purchased the A71 on Monday but only received it today. the banner is gone so we can't claim them either

[MITCH666]

I think the best way for you is to call customer care and explained to them that is what I'm gonna try to do today again to call them again and maybe I will get the answer

[stef111415]

Have you heard anything yet?

[MITCH666]

I didn't hear anything from them yet

[MITCH666]

Let's hope I hear from them tomorrow

[MITCH666]

Hello guys just one to inform you guys that I just received my ear buds today everything is good and they're working thank you very much Samsung

[Cornelia]

I have claimed my ear buds and my phone was off line for some time due to no signals as the satelite was damage. Please view my parcel number and please send back. 77710084338