Original topic:

Contest winners : confirmation and documentation

(Topic created on: 06-11-2020 07:48 PM)
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Avinav
Active Level 7
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Hello Members!

While reaching out to winners of recent campaigns, some have expressed doubts over authenticity of communications. They have tried to contact customer support, but since engagement activities are handled by a different team, sometimes all support representatives might not be up to date with the latest campaign results.

We encourage you to be very vigilant with your personal information! So, I wanted to take the opportunity to explain the process we might follow to contact you. 

1. If we have your email ID info - expect a mail from MembersIndia@samsung.com

2. If we have your phone no. info - someone from our team might reach out to you over call/msg, but we will only confirm your email ID, so that we can mail from MembersIndia@samsung.com

In both cases, you will get confirmation via email from MembersIndia@samsung.com

As part of the process we need to follow (and also declared in TnC of campaigns), we will request some documentation for record purposes only. Please rest assured that this info is not shared with anyone.

If you have any doubts, or want to confirm /report suspicious activity, please post in comments below!

Meanwhile, we will also ensure that all our support channels are up to date and can assist you appropriately. 

Cheers! 
147 Comments
Avinav
Active Level 7
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You can check latest update schedule in the Notice section (bell icon on top right of home page)
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carlyn
Active Level 3
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where is the winners list??
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Avinav
Active Level 7
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For which campaign are you inquiring?

We are reaching out to all winners since past few days.
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carlyn
Active Level 3
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photography #with galaxy indoor macro
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Antex6282641249
Beginner Level 2
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ANTEX
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AMPK
Expert Level 3
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Congratulations to the winners for quick reward
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Mdsiraj67
Beginner Level 2
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Will samsung galaxy j7 prime 2 get android 10 update?
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shaikhalamgir
Beginner Level 4
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fantastic
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pdakhare
Beginner Level 2
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m30s
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Naren7
Active Level 1
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hope to win something exiting
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