Another trouble

[Aymansiraj]

After the entertainer problem I face a new one with the OSN+ offer you give promotion for free six months and today I received a message to tell me that they cut the monthly amount from my credit after one month can you tell me what happens

[MMTAOMAN]

Yes, but suppose to be free to 6 months according to the voucher

[AsifAsharaf]

Sometimes osn does it to check validity of card, it usually is refunded immediately.

[MMTAOMAN]

Unfortunately, not refunded any thing

[AsifAsharaf]

Please raise a complaint asap, if u receive no update within 2-4 days complaint to consumer rights

[MMTAOMAN]

I will, thanks🌹

[Azza]

Me too. I try with Samsung help and they told me they Will contact osn and reply to me. Also osn wasn't that help as they asked for promotion code I use from Samsung which I don't have. And I can see in osn account that next payment will be on 30th of September

[iamimzy]

How did you contact osn

[iamimzy]

Guys anyone got clarity on this

[AnanduNair]

Any updates guys?

[Samsung_specialist]

Hello,

Kindly try to contact OSN service provider, for better assistance.