Original topic:

volte sim problem

(Topic created on: 10-18-2018 06:28 PM)
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jawaidkhan
Active Level 3
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Others
I hv dual volte 4g sim in my s9plus Data active on sim 2 , but when sim1 is on call that time sim2 goes in sleep mode We face problem during handfree call We need both sim active simultaniusly If sim 1 is in call and we need to surf any think via internet (sim2 data) not be able to connect Please rise this issue to sammy if you all need it
4 Comments
Others
face same problem
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Others
may be resolved in the near future updates
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jerryrajpoot
Active Level 4
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cozzz your phone has 1 4g slot nd 2 one is 3g slot
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admin_
Expert Level 5
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Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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