Original topic:

troubleshooting

(Topic created on: 09-05-2019 09:43 PM)
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abraar
Active Level 1
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Hi iam a samsung user since 6 years I have using various phone like s10 plus c9 pro and j7 pro and s9 and in my c9 pro when I open camera  showing camera error and I asked in samsung service centre the customer care agent told me to open the phone and he will check and he replaced a camera also but same thing happens and he told to replace the full motherboard of phone it cost around 14000  and I told him if pay 14000 and i get new phone like other brands anyone know about this please reply me 

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3 Comments
Anonymous
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if you replace your camera..and download software from service center ,then also if problem persists then nothing to do except root your device
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Vish10e
Active Level 5
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have u tried to install another camera app frm store ?
btw is this the default camera app which is causing issue? and have they confirmed if it hardware issue?
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abraar
Active Level 1
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yes they told me it was hardware issue
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