smarthings

[Paul81]

Hi

Please help

My smarthings app keeps crashing, closing then restarting, everytime i try to open the camera tab in the app?

[Maps_sam07 · Accepted solution]

Hi  Paul81 

You can try the following troubleshooting: 

Please go to Settings>>Apps>>Smart Things >> Storage>> Clear Cache.

Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.