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Original topic:

smarthings

(Topic created on: 03-15-2021 10:39 AM)
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Paul81
Beginner Level 2
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Hi

Please help

My smarthings app keeps crashing, closing then restarting, everytime i try to open the camera tab in the app?


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1 Solution


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Maps_sam07
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Hi  Paul81 

 

You can try the following troubleshooting: 

 

Please go to Settings>>Apps>>Smart Things >> Storage>> Clear Cache.

 

Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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Solution
Maps_sam07
Moderator
Moderator
Options
Others

Hi  Paul81 

 

You can try the following troubleshooting: 

 

Please go to Settings>>Apps>>Smart Things >> Storage>> Clear Cache.

 

Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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