Original topic:

samsung smart TV not saving wifi password

(Topic created on: 11-24-2020 03:26 PM)
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sahaaj
Active Level 3
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Hello all,
I have a Samsung Smart TV UA65NU7470 and I have been facing many problems with it but the major one is that it doesn't save wifi passwords and it is such a pain to re-enter the wifi password after you connect to a new wifi. So if i am connected to wifi 1 and i connect to wifi 2 for some reason. Then to connect back to wifi 1 i will have to re-enter the entire wifi password once again. I also have a fire TV stick which is very cheap when compared to this TV and it can save about 10 wifi passwords, so why not this samsung tv can do that?

If anyone else is facing the same issue please tell me or if there is a solution to this problem please tell that as well.
5 Comments
Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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KmgAtl
Beginner Level 2
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Did you ever resolve this? Within the last year I started having to enter my wifi password every time want to watch netflix.  It wasn’t always like this.  Why the **bleep** won’t it remember my password anymore.  I am seeing this complaint all over the place, but nobody has offered a solution. 

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AAckerson
Beginner Level 2
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I have the same issue.  It is incredibly frustrating.  Please share the resolution to this!

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Rite-Sams
Beginner Level 3
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I have the same issue, the tv saves Pwd of only one wifi network. Doesn't saves it for another.
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TJ Robinson
Beginner Level 2
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Here's a fix that worked for me. If the wifi password encryption on your network is set to WPA3, try changing it to WPA2.

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