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Beginner Level 2
pdf imported or added to samsung  notes prints blank. spen editing onpdf is printed but rest all blank. please help. the file when shared as image file and then printed from shared app, prints fine. so the prInt in samsung notes via pdf is not printed or printed blank. please rectify this issue as i have a lot of spen edited pdf file which requires printing.
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

We apologize for the inconvenience caused to you. To resolve auto restart issue please follow below given steps:-

 

1. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode restart the device.

 

2. Reset the device:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
How to reset:- Settings > General management > Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app along with short video, screenshot and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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