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04-25-2020 11:12 PM in
OthersI am using level from last 7 months but never faced issue but from 2 3 days when I connect it to my smartphone its connecting and reconnecting again and again. due to lockdown I cant go the service center. please help me the warranty of my level u is upto july.
does there is any effect of wifi frequency while connecting the level u
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04-26-2020 12:24 AM in
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04-27-2020 12:02 AM in
Othersor try this
https://www.samsung.com/us/support/troubleshooting/TSG01111234/
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04-27-2020 12:03 AM in
Others
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05-01-2020 05:38 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Follow the below troubleshooting steps to resolve bluetooth issue:-
1. Reset app preferences: Setting > apps > More options or on three dots > Reset app preferences
2. Clear paired list: Settings > connection (turn on Bluetooth) > Setting (with paired device) > Unpair
3. Clear cache and data of Bluetooth app: Settings > Apps > Menu (Three dots) > Show system apps > Tap on search and type "Bluetooth"' > Bluetooth > Storage > Clear Cache > Clear data > Ok
4. Check device in safe mode: Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
To exit safe mode: Restart your device.
If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
