Original topic:

s20 plus

(Topic created on: 05-30-2020 02:52 PM)
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Ravijonnadula
Active Level 1
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Recently upgraded to s20 plus. Under normal usage I see that battery is draining very fast.saw couple of tips to save the battery in YouTube updated .but even though I see the same issue. Pls help on this
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harry70
Active Level 4
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battery performance better karni hai toh display ko 60hrz pe use karo better ho jayegi main bhi use kar raha hun badiya chal raha hai
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cs-member13
Expert Level 4
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

 

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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