Original topic:

s10lite

(Topic created on: 02-02-2021 10:10 PM)
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avi666
Active Level 1
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Others
Fast charging not working why 

image


11 Comments
Ehsank
Expert Level 5
Others
once disable fast charging then after few minutes enable again and lets see
if same issue then check with other cable
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avi666
Active Level 1
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i plugged other cable while not fast charging ,only cable charging showing
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Ehsank
Expert Level 5
Others
so do it also disable and then enable
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Others
Remove cable and insert it again..try for 3-4 times
or
disable fast charging and enable it again,now start charging..
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ChandanMallick
Active Level 10
Others
Have you enabled the fast charging in device care option or not ...? If no then go to settings >> device care >> battery >> more battery settings >> turn on fast charging
avi666
Active Level 1
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done bt not working
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ChandanMallick
Active Level 10
Others
i think it is a bug. so give an error report to Samsung
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avi666
Active Level 1
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how can i report
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ChandanMallick
Active Level 10
Others
Okey let me explain you. follow the steps below;
Open Samsung Members app >> Click on get help section >> on the feedback section click on error reports >> on the categories click on power/battery/charging >> then select the frequency as always >> then write down the problems whatever you're facing and allow it to collect your device log.
NOTE: Please put your device on charging while submitting the log report.
It will take some time and you'll get a response from Samsung authorities.
Thank You
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