Original topic:

problem in m20

(Topic created on: 02-13-2020 09:34 AM)
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sourabhpanchal
Beginner Level 2
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Yesterday My m20 mobile got switched off due low battery and when after charging it i switched on ot two hours later then i found that my all contact all missing and my wats app and insta is not working  what to do in this case could anybody can help in solving my problem 
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2 Comments
Äk97
Expert Level 4
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restart again and check
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Samsung_Support1
Moderator
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Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

> Once restart your device.

>Run the device in safe mode and check the issue.

>Perform the reset settings of the device (setting>>general management>>reset>>reset setting).

> Check the availability of software update.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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