please help if anyone can

[1800407267864]

hello guyz my phone gone quick restarted in 2-3 sec ...i am using my phone and then screen gone total white and then i press power button and i saw its quick restarted ...i am using j7 max ...so please tell me how to fix it ..i already sent an feedback to samsung ...if anyone face this type of problem please tell me is it harmful or how to get ride over it !

[Ajeet9819]

might be software Related issues.
better to go service center if in warranty.

[1800407267864]

thanks ..my phone is in warranty

[eyepali]

Get data on another device (if possible) format the device with help of three buttons.

[1800407267864]

thanks

[eyepali]

welcome

[admin_]

We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/