phone lock error

[ndyashs]

my screen lock isn't working even after pressing lock key phone doesn't lock.
i set a pattern lock but it isn't working.

[MadhuG]

Try resetting your mobile.

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).