vijay444
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04-30-2018 10:26 PM in
Others
Dear all.
already I used airtel 4g in this Samsung j7 max.. due to slow network problem I changed jio 4g but jio also giving poor network... it's supporting like a 3g. kindly help to access fast network
thanks
already I used airtel 4g in this Samsung j7 max.. due to slow network problem I changed jio 4g but jio also giving poor network... it's supporting like a 3g. kindly help to access fast network
thanks
3 Comments

Rajatbisoe
Active Level 6
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04-30-2018 11:42 PM in
Others
same thing happens to me using airtel 4g
gurjarboy
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05-01-2018 08:34 AM in
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same in j7 prime after recent update
admin_
Expert Level 5
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05-01-2018 11:02 AM in
Others
Thank you for reaching out to the Samsung support communities! You have tried a great steps changing the device SIM card. We would like to inform you kindly follow the steps below to resolve your concern:-
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
