Original topic:

network issue in samsung a 50

(Topic created on: 11-03-2019 08:08 AM)
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meocrazee_official
Active Level 5
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My phone is not receiving 4g network in both slots while a person sits beside me is having full bars of network any solution 
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gopalnauty
Active Level 6
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having same issue in my a50s#Admin

I am hundred percent sure that Samsung will resolve this issue in next update because I am using Samsung from last 10 to 12 years
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yeah bro hope for the best czar my first phone was samsung star in 2010
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and now a50
gopalnauty
Active Level 6
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hmmm
surendraKT
Active Level 4
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Airtel has a big change on its network if you have Airtel SIM try replacing it
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m using airtel and jio in both slots
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see this
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Shrey0709
Active Level 7
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Hii !
A50 surely has this issue , but it was improved with the update released on 15 October . Please update your device if you haven't updated .

Second thing , different devices are capable of receiving network signals at different frequencies / bands . However with my personal experience i would say that a50 doesn't switch network bands frequently due to which you are facing this issue .

The best solution for this is change network bands forcefully for better network coverage / speed in different conditions .
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Samsung_Support5
Moderator
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Hi there,
Please note that device speed may vary based on multiple external factors. Kindly follow the mentioned steps to resolve the issue in your device.

1) Ensure that network frequency of your device should be selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots.

4)  Insert different SIM card in your mobile and check if the issue is resolved or not.

If still issue persists then we would suggest you to contact your service provider.

Regards,
Team Samsung Members