IvoK
Beginner Level 2
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02-09-2021 09:53 PM in
Others
Hi. Did anybody else or note 10 plus users experience their samsung music player and calculator stopped working after the recent Samsung update?
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Maps_sam07
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02-12-2021 02:06 PM in
OthersHi, IvoK kindly backup your data and reset your phone to factory.
- From the home screen, swipe either up or down to access apps.
- Select Settings.
- Select Cloud and Accounts
- Tap on Backup and Restore
- Select Backup.
You can also backup and update using the Samsung Smart Switch app from the PC. Herewith the Smart switch link: https://www.samsung.com/za/support/smart-switch/ Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.
- From the home screen, swipe either up or down to access apps.
- Select Settings.
- Select General Management.
- Select Reset.
- Select Factory Data Reset.
- Tap Reset.