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02-07-2021 10:57 AM in
Others- Mark as New
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02-07-2021 11:08 AM (Last edited 02-07-2021 11:09 AM ) in
OthersA) Bro First Clear Cache Partition of your phone..Always do it after every update .
1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.
2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.
5. After selecting Clear Cache Partition option,then click power button once.
6. Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone.
B) If other built in apps are also lagging then,Restart your device in safe mode once and check your device for the issue.
you can enter safe mode by long pressing On power off menu.
C) If possible and if the above steps do not work for you...do a factory reset.
Bro Always FACTORY RESET your phone after every update .
1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.
2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to FACTORY RESET option by navigating through volume buttons.
5. After selecting Factory Reset option,then click power button once.
6. Once Reset is done you will be taken to first option..Then again click power button to restart the phone.
Don't worry bro,Bugs usually arise after any major update and cause performance issues.
Keep cleaning Cache of apps frequently..like after every 2 or 3 days..this will prevent your phone from heating issues .
Now, If it helped you with your problem you can accept it as solution by clicking on the 3 dots at my comment. 😊
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02-07-2021 11:10 AM in
OthersIt will surely help you 👇
https://r2.community.samsung.com/t5/Galaxy-S/ONE-UI-3-0-ERRORS/td-p/7058602
Try doing what he has told in his suggestions. It will definitely help you. 🙂
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02-07-2021 11:22 AM in
OthersA. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings.
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02-07-2021 11:23 AM in
Othersif you not done yet then do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference
1. Settings>Connection>more connections settings> disable nearby device settings.
2. Settings>>Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .
3. Device care>battery >power mode>select "optimised" and "adaptive power saving".
And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.
4. Long press on each app specially 3rd party app(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> go to these 3 options below on by one
A. Mobile data> allow background data usage>off
B. Battery >allow background activity >off
C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.
5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if you not using that apps much, then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.
6. Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will shared data to show recommendation and suggestion which also cause battery drain
7. Go to settings > account and backup> account > check which app syncing automatically there, and if any app which not necessary to auto sync then click on it and "disable sync"
8. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)
9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.
10. Settings>Google >click on 3dot at right top corner>usage and diagnostics >off this option.

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02-09-2021 06:35 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
