Original topic:

issu j7 max

(Topic created on: 02-04-2018 03:29 AM)
700 Views
anil2346
Beginner Level 2
Options
Others
battery problem in samsung j7 max...
battery backup only 4 or 5 hour in one time charging
0 Likes
7 Comments
AdityaKarti
Active Level 4
Others
wht
0 Likes
anil2346
Beginner Level 2
Others
yes what can be i do for this problem..
one time update our mobile from service center bt battery problem can not be improved..
0 Likes
anil2346
Beginner Level 2
Others
yes what can be i do for this problem..
one time update our mobile from service center bt battery problem can not be improved..
0 Likes
BiRdMaN
Expert Level 5
Others
better exchange ur device with other brand like Motorola or Huawei
0 Likes
Anonymous
Not applicable
Others
call to customer service very badly even i did the same thats it.they will ask to visit service centre
0 Likes
admin_
Expert Level 5
Others
"Thanks for enquiring. We would like to inform you that this handset is enriched with the best available features. Kindly follow the below mentioned steps to overcome the issue:
1) We recommend you to charge your handset with original wall charger that came with your handset sales pack.
2) Check whether UPS (Ultra Power Saving) mode or PS(Power saving) mode is activated (if yes Deactivate it during charging).
3) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulated dust/waste material.
4) Kindly follow the standard charging procedure (Charge your device for 150 minutes on switch off mode).
Be sure to hit ♡ when you find an answer that works for you.For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/"
0 Likes
kabir27
Beginner Level 2
Others
i followed all the steps and took a hardware report as well for the battery and it's completely fine. it's a major issue!!!
0 Likes