Original topic:

how to solve volte issue in j7 2016

(Topic created on: 07-15-2018 02:24 PM)
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msd7781
Active Level 7
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how to solve this volte issue.volte option gone after latest update.restart does not workingbb752cb9-dce9-4de6-bd11-9de1ebcb903b.jpg
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admin_
Expert Level 5
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We apologize for the issue you are facing in the device after the update. We would like to inform you kindly follow the steps below to resolve your concern:-

- Kindly check with other SIM card in your device.
- Open settings>>General management>>Reset>>Reset settings.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device software rollback to previous baseband version. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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