fast charging

[mohmeen78]

fast charging is not happening in my Galaxy C9 Pro.did factory reset etc.nogo.it takes nearly 2 hours to complete a full charge.

[13Anmol]

It is normal.

[mohmeen78]

today I checked it's more than 3 hours...still it says 64 %.

[13Anmol]

Ok that is not normal.
Wait for a software update to fix that issue.

[mohmeen78]

the charging took 5 hours to complete 75% in my c9 pro today...

[13Anmol]

OMG! That is super insane.

[mohsinkhan]

go to device maintenance ->> battery ->> on top three dots click on that -->> advanced settings -->> fast charge charging

[admin_]

We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/