Original topic:

facing bugs

(Topic created on: 01-21-2021 12:46 PM)
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アカシ
Active Level 3
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Others
I'm facing bugs even after the new update of one ui 3.0 in my M31.......please fix this problem 
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Ehsank
Expert Level 5
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If after update then wait for few days, and as of now perform these below steps;

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
アカシ
Active Level 3
Others
thanks for the help....I'll try it
Ehsank
Expert Level 5
Others
ok thanks, try and if possible give feedback here😊👍👍
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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