Original topic:

email app geeting crashed every time u open attachement. s7 edge

(Topic created on: 07-31-2017 09:11 PM)
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chandanl
Active Level 3
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email app geeting crashed every time u open attachement. s7 edge this is after the current update in india.
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7 Comments
Others
I was updating apps from play store but seeing the issue here , I have now stopped update for now
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admin39
Active Level 6
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Thanks for sharing your concern. Kindly check mentioned steps to overcome the issue.

1.    Check with another account.

2.    Main menu>>settings>>applications>>E-mail>>force stop and in storage>>clear data.

In case the issue still remains, we welcome you to approach us via remote access feature under support option in Samsung Members App.
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chandanl
Active Level 3
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force stop option is disable
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chandanl
Active Level 3
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there are bugs in current update plz update.
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chandanl
Active Level 3
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tried factory reset also so confirmed this is a bug in the current update of s7 edge. plz help to release update asap
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chandanl
Active Level 3
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to add to this I am using Microsoft exchange account
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HemantS
Beginner Level 2
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I did factory reset still problem is there while downloading any attachment
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