Original topic:

camera

(Topic created on: 02-12-2020 12:11 PM)
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kingraz
Active Level 3
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 Samsung Galaxy.a50 Portrait mode not working properly please solve the error 🙂
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Others
whats the issue that you are facing???
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RAAJTECH
Active Level 7
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what's the problem
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kingraz
Active Level 3
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portrait mode not working properly in photo click
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RAAJTECH
Active Level 7
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what's the exactly problem you are facing when using it in portrait mode
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khan69
Active Level 8
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I guess he's trying to say that there's no proper blurr effect between the subject and background
Samsung_Support4
Moderator
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Hi there,

 

Please perform the following steps to resolve the issue:

1- Camera > Settings of camera > Reset of camera settings.

2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache and clear data.

3- Check the mentioned issue in safe mode.

4- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Regards,

Team Samsung Members

 

 

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