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02-12-2020 12:11 PM (Last edited 02-12-2020 12:12 PM ) in
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02-13-2020 03:27 PM in
OthersHi there,
Please perform the following steps to resolve the issue:
1- Camera > Settings of camera > Reset of camera settings.
2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache and clear data.
3- Check the mentioned issue in safe mode.
4- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members
