Original topic:

Wifi unstable

(Topic created on: 04-13-2022 10:20 PM)
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pamya999
Active Level 1
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When I am on strong wifi, the connection gets disturbs and sometimes disconnects from wifi. Kindly look into it.
When I am on data nothing happens.

It happens on all the wifi connections I am using.
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Rahulk1
Active Level 5
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Same issue in j6 and on6 mobiles wifi issue
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cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Forget the Network: Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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