i am unable to unlock the phone when i am using keyboard and phone is locked. the keyboard is only shown. i have to restart my pho ne everytime which is irriating :( please help i have samsung galaxy on nxt
We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:- - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Navigate to apps >> Settings >> General management >> Language and Input >> On screen keyboard >> Samsung keyboard >>Reset to default settings. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
thanks..I was able to get the previous keyboard with settings icon. however can we have an update where we don't get the keyboard popup when phone is locked?
