Original topic:

Type C headphones

(Topic created on: 09-29-2023 11:14 PM)
Active Level 1
Dear Team ,

I have type C earphones. It's working for music and audio but not working on WhatsApp video call 

Please advise 
Active Level 7
I'm sorry to hear you're experiencing issues with your Type C earphones on WhatsApp video calls. This could be due to a few reasons:

1. **Compatibility**: Ensure that your earphones are compatible with your device and that they are firmly connected to the Type C port.

2. **Settings**: Check your device's settings to make sure it recognizes the earphones as the default audio output for calls.

3. **App Permissions**: Make sure that WhatsApp has the necessary permissions to access the audio output. You can check this in your device's app settings.

4. **Software Issues**: Ensure your device and WhatsApp app are updated to the latest versions, as there might be a bug that has been fixed in an update.

5. **Testing with Other Apps**: Try using the earphones with other video calling apps to see if the issue is specific to WhatsApp.

6. **Microphone Functionality**: Ensure the microphone on your earphones is working properly. This is crucial for audio input during calls.

If none of these steps resolve the issue, you might want to consider reaching out to WhatsApp support or your device's manufacturer for further assistance.
Dear sir ,

Kindly explain 2 no Option.

Without 2 no option I apply all .
How to do it in setting where I can find default audio output for calls