Original topic:

Task 11

(Topic created on: 06-18-2020 06:08 PM)
71 Views
huzaifmhd
Active Level 7
Options
Others
Well,
I'm using my 2nd Samsung device right now, which is Galaxy S9.
Till now, I haven't faced much problems with this device apart from heating.

Rest, the phone is amazing.
0 Likes
2 Comments
Anonymous
Not applicable
Others

where is the task 10?

0 Likes
cs_member9
Active Level 7
Others

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Thank you so much for your valuable feedback and for your efforts that you are sharing it with other members, Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

 

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

 
0 Likes