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03-10-2020 02:07 PM in
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03-12-2020 12:22 PM in
OthersHi there,
We would suggest you to follow the mentioned steps to resolve the issue:
1) Check Network mode and set it to Auto Connect. (Settings > Connections > Mobile Network > Network mode > Select LTE/3G/2G auto connect)
2) Search for the Network Manually by the steps as mentioned:
Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
3) Go to Settings > connections > mobile network > Access Point Names > tap on three dots > Reset APN as default (If you are using prepaid SIM)
4) Reset network settings (Settings > General Management > Reset > Reset network settings).
Note: Kindly once coordinate with the network service provider.
If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/
Regards,
Team Samsung Members
