Software update issue

[kjjahshshbs]

Sir in galaxy m21 software update is can't available from September ,so please solve this problem and give security betcha for December

[Lekshmanan]

Sooon !
Your Device In Quarterly Update List.
You'll Receive A New Update 3 Months Once.

[yashawasthi]

My Galaxy j7 Prime software update problem 1april 2020

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same and your feedback is also noted.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[PL2023]

A71