Original topic:

SmartThings not allowing to share home after changing accounts region

(Topic created on: 02-13-2024 10:36 PM)
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nrgskill
Beginner Level 2
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I changed mine and my wife's region in our Samsung accounts. Now SmartThings does not allow us to share our home.
I see on this page that "Certain services or features, such as SmartThings, may not be available after changing your country or region." https://www.samsung.com/ae/support/apps-services/how-to-change-your-samsung-account-country-or-regio...

Any idea if there is a fix?
2 Comments
MOQBALI
Expert Level 2
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Maybe the region is not supporting this option
Samsung_specialist
Community Manager
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Certain services or features, such as SmartThings, may not be available after changing your country or region.

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